Meet The Team
The staff at Surf Bay Leisure are at the heart of what we do. Our friendly, diverse team strive to exceed your expectations by getting the job done and by doing it properly. We aim to build a great relationship with all of our customers by delivering a professional and efficient service that you can trust.
Michael worked alongside his Father in the Caravan business and has been involved in the Caravan industry for the last 40 years. He took over as Managing Director in 1999 when Surf Bay Leisure became a Limited Company.
Michael has been involved for over 25 years in the repair and refurbishment side of the business, working closely with Jardine Lloyd Thompson on the Industry Disaster Plan.
General Manager of Surf Bay Holidays
Josh is the Grandson of the late John Taylor and son of our Managing Director Michael Taylor. Josh is in charge of on-park sales at Surf Bay Holiday Park and River Valley Country Park.
New Holiday Homes Sales Director
Darren joined Surf Bay Leisure in April 1999 as a Sales Advisor and progressed to the position of Sales Manager for new holiday homes. In January 2014, Darren was appointed as a Director and deals with all aspects of the business including on park sales, trade, retail and customer care.
Used Holiday Homes Sales Director
Adam joined Surf Bay Leisure in August 1999 as a Sales Advisor and progressed to the position of Used Holiday Homes Sales Manager. In January 2014, Adam was appointed as a Director and deals with all aspects of the business including export & pre-owned holiday homes.
Devon & Cornwall Sales Team
Area Sales Manager
Emma joined Surf Bay Leisure in July 2005 as a Sales Advisor. She has progressed to being our Area Sales manager for some of our parks in Devon and Cornwall. Emma is a 'one stop shop' for these parks and assists them with everything from their sales to customer care.
New Holiday Homes Sales Co-ordinator
Charleen monitors our stock levels and also works diligently 'behind the scenes' making sure that all of our sales information is up to date. She carries our regular audits to ensure that the service our customers receive is second to none.
Sam joined Surf Bay Leisure in November 2014 as a Sales Advisor and is based at our busy showroom in Winkleigh, Devon. Sam deals with private land enquiries as well as assisting holiday park customers. He works closely with Adam, selling pre-owned caravans to trade customers.
Area Sales Manager- Devon & Cornwall
Martyn joined Surf Bay Leisure in February 2020 and looks after a large selection of our parks in Devon and Cornwall.
Dorset Sales Team
Group Sales Manager
Matt joined Surf Bay Leisure way back in 2009 and is our Group Sales Manager. He oversees all of our Sales and is responsible for looking after our key accounts in Somerset and Dorset.
Customer Care Team
Customer Care Administrator
Claire joined Surf Bay Leisure in September 2003. She co-ordinates all of our POI inspections and progresses all the warranty claims in the Customer Care Team.
Customer Care Administrator
Heather joined the team in January 2018 as a Customer Care Administrator. Heather looks after our warranty claims alongside Debbie.
Senior Customer Care Engineer
Steve joined Surf Bay Leisure in May 1998 and is our senior Customer Care Engineer. He carries out any warranty repairs that may occur for the duration of the manufacturer's warranty period and he also carries out assessments for insurance repairs. Steve is fully conversant with all aspects of caravan holiday home manufacture and is also Gas Safe registered and Morco Approved. Our engineers cover the whole of the South West region.
Customer Care Engineer
Tom joined Surf Bay Leisure in February 2017 and he carries out all the PDI inspections on new holiday homes. He also works closely with Steve and Matt carrying out repairs and insurance work.
Customer Care Engineer
Duncan joined our Customer Care Department in February 2018 and works alongside Steve and the rest of his team ensuring that work is carried out to the highest standards.
Sam joined Surf Bay Leisure in November 2003 as a Sales Ledger Clerk, before becoming a Purchase Ledger Clerk and now, Management Accountant. At the end of 2007 Sam passed her final AAT exams and works closely with Darren and the Sales team.
Mel came back to work for Surf Bay in 2013 after having a few years off to start a family with her husband, Steve. She is a valuable member of our team and works part time assisting our Accounts Department.
Purchase Ledger Clark
Sue joined our Accounts Department at Surf Bay Leisure in November 2018 and deals with all of our purchase ledger and our payroll.
Technical & Creative Team
Web Content Manager
Sam joined Surf Bay Leisure in Oct 2009 and is our Web Content Manager. Sam is responsible for writing, editing and proof reading all of our website content.
Ray joined Surf Bay in 2016 as our IT manager. He deals with the day to day running of our computer systems and services.
Steve ensures the day to day running of the workshop runs smoothly and ensuring that any work that is carried out on holiday homes is completed by our deadlines.
Devon Sales Centre
Our Head office is situated in Winkleigh in Devon on land that formed the Old Airfield. This has proved to be the perfect location to be able to display over 100 static caravans from some of the leading manufacturers all in one place!
Dorset Sales Centre
Our Dorset Sales Centre is ideally situated on the St Andrews Industrial Estate in Bridport. We always have a wide range of new holiday homes on display from some of the industry's leading manufacturers- ABI, Swift and Atlas.
Our Dorset Sales Centre is open 6 days a week during peak season. Our Sales Team pride themselves on being able to provide expert advice, in order to help you find your perfect holiday home and look forward to seeing you soon.
Somerset Sales Centre
Our Somerset Sales Centre is ideally situated right in the heart of 'holiday park land' along Warren Road in Brean making us easy to find. Our centrally located Sales Centre offers plenty of parking, refreshments and a great selection of new holiday homes from some of your favourite manufacturers.
If it's a pre-owned holiday home that you're after then you've come to the right place as we also stock a selection of pre-owned static caravans.