Skip to main content

Meet The Team

The staff at Surf Bay Leisure are at the heart of what we do. Our friendly, diverse team strive to exceed your expectations by getting the job done and by doing it properly. We aim to build a great relationship with all of our customers by delivering a professional and efficient service that you can trust.


Michael Taylor at Surf Bay Leisure

Michael Taylor

Managing Director

Michael worked alongside his Father in the Caravan business and has been involved in the Caravan industry for the last 40 years. He took over as Managing Director in 1999 when Surf Bay Leisure became a  Limited Company.
Michael has been involved for over 25 years in the repair and refurbishment side of the business, working closely with Jardine Lloyd Thompson on the Industry Disaster Plan.

Darren Milsom at Surf Bay Leisure

Darren Milsom

New Holiday Homes Sales Director

Darren joined Surf Bay Leisure in April 1999 as a Sales Advisor and progressed to the position of Sales Manager for new holiday homes. In January 2014, Darren was appointed as a Director and deals with all aspects of the business including on park sales, trade, retail and customer care.

Adam Lerwill at Surf Bay Leisure

Adam Lerwill

Used Holiday Homes Sales Director

Adam joined Surf Bay Leisure in August 1999 as a Sales Advisor and progressed to the position of Used Holiday Homes Sales Manager. In January 2014, Adam was appointed as a Director and deals with all aspects of the business including export & pre-owned holiday homes.

Josh Taylor at Surf Bay Leisure

Josh Taylor

General Manager of Surf Bay Holidays

Josh is the Grandson of the late John Taylor and son of our Managing Director Michael Taylor. Josh is in charge of on-park sales at all of our holiday parks.

Southwest Sales Team

Matt Steele at Surf Bay Leisure

Matt Steele

Group Sales Manager

Matt joined Surf Bay Leisure in 2009 and is our Group Sales Manager. He oversees all of our Sales across the 3 sales centres along with looking after our key accounts across the South West.

Sam Smith at Surf Bay Leisure

Sam Smith

Sales Advisor

Sam joined Surf Bay Leisure in November 2014 as a Sales Advisor and is based at our busy showroom in Winkleigh, Devon. Sam deals with private land sales, both new and preowned, as well as assisting holiday park customers. He works closely with Adam, selling pre-owned caravans to trade customers. He is the voice behind the growing YouTube channel, featuring video walkthroughs of our preowned models.


Charleen Sibley at Surf Bay Leisure

Charleen Sibley

New Holiday Homes Sales Co-ordinator

Charleen deals will all aspects of sales admin, the go to person if in need of any information relating to our orders and delivered sales. She works diligently 'behind the scenes' making sure that all of our sales information is up to date. Not to mention keeping our sales team on their toes!!  

Ryan Kirk at Surf Bay Leisure

Ryan Kirk

Area Sales Manager - Somerset & Dorset

Ryan joined Surf Bay Leisure early in 2021, and has over 15 years’ experience in the holiday home industry.

He is based at our Somerset sales centre in Brean, advising new and existing customers on holiday home ownership. Ryan looks after our trade accounts across Somerset and Dorset.

Chris Belcher at Surf Bay Leisure

Chris Belcher

Area Sales Manager- Devon & Cornwall

Chris joined us in February 2023, as our Retail Showroom Consultant. however due to an internal promotion, he has recently changed positions and now looks after a large selection of holiday parks across Devon and Cornwall and manages the trade aspect across these parks. 



Rachel Maddock

Sales Advisor

Rachel has recently joined us to work alongside Ryan at our busy sales centre in Brean. She is responsible for the retail contact and enquiries that come through for the Somerset area.


Customer Care Team

James Eginton at Surf Bay Leisure

James Eginton

Assistant Service Manager

James has very recently joined us and works very closely with Ben to help and assist with customer care operations, he is responsible for warehouse operations, warranty submissions and stock management.

Claire Folland at Surf Bay Leisure

Claire Folland

Customer Care Administrator

Claire joined Surf Bay Leisure in September 2003. She co-ordinates all of our POI inspections and progresses all the warranty claims in the Customer Care Team.


Eve Colton

Customer Care Administrator

Eve has also recently joined us and works alongside Claire and James administrating all aspects of the customer care procedure.

She helps with co-ordination of all of our POI inspections and progresses all the warranty claims in the Customer Care Team.

Steve Woolacott at Surf Bay Leisure

Steve Woolacott

Senior Customer Care Engineer

Steve joined Surf Bay Leisure in May 1998 and is our senior Customer Care Engineer. He carries out any warranty repairs and assessments for insurance repairs. Steve is fully conversant with all aspects of caravan holiday home manufacture and is also Gas Safe registered and Morco Approved. 


Duncan Thomson at Surf Bay Leisure

Duncan Thomson

Customer Care Engineer

Duncan joined our Customer Care Department in February 2018 and works alongside Steve and the rest of his team ensuring that work is carried out to the highest standards.


Simon Jones

Customer Care Engineer

Simon is the latest to our road based engineers line up. He is responsible for carrying out PDI inspections through to any warranty work, always ensuring that the highest quality of workmanship is always demonstrated.  

Accounts Team

Sam Middleton at Surf Bay Leisure

Sam Middleton

Management Accountant

Sam joined Surf Bay Leisure in November 2003 as a Sales Ledger Clerk, before becoming a Purchase Ledger Clerk and now, Management Accountant. At the end of 2007 Sam passed her final AAT exams and works closely with Darren and the Sales team.

Melanie Wonnacott at Surf Bay Leisure

Melanie Woolacott

Accounts Assistant

Mel came back to work for Surf Bay in 2013 after having a few years off to start a family with her husband, Steve. She is a valuable member of our team and works part time assisting our Accounts Department.

Sue Coombs at Surf bay Leisure

Sue Coombes

Purchase Ledger Clark

Sue joined our Accounts Department at Surf Bay Leisure in November 2018 and deals with all of our purchase ledger and our payroll.


Technical Team

Ray Ford at Surf Bay Leisure

Ray Ford

IT Manager

Ray joined Surf Bay in 2016 as our IT manager. He deals with the day to day running of our computer systems and services.




Will Ford

ICT Installations Technician


Steve Harrison at Surf Bay Leisure

Steve Harrison

Workshop Co-Ordinator

Steve ensures the day to day running of the workshop runs smoothly and ensuring that any work that is carried out on holiday homes is completed by our deadlines.