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Meet The Team

The staff at Surf Bay Leisure are at the heart of what we do. Our friendly, diverse team strive to exceed your expectations by getting the job done and by doing it properly. We aim to build a great relationship with all of our customers by delivering a professional and efficient service that you can trust.

Directors

Michael Taylor

Managing Director

Michael worked alongside his Father in the Caravan business and has been involved in the Caravan industry for the last 40 years. He took over as Managing Director in 1999 when Surf Bay Leisure became a  Limited Company.
Michael has been involved for over 25 years in the repair and refurbishment side of the business, working closely with Jardine Lloyd Thompson on the Industry Disaster Plan.

Nigel Angrave

Finance Director

Nigel joined Surf Bay Leisure in 1998 after gaining experience in accountancy practice, commerce and public sectors. His first project was to convert the business from a partnership to Ltd Company. He works closely with Michael, Darren & Adam in the strategic development of the business and has overall responsibility for IT and employment issues.

Darren Milsom

New Holiday Homes Sales Director

Darren joined Surf Bay Leisure in April 1999 as a Sales Advisor and progressed to the position of Sales Manager for new holiday homes. In January 2014, Darren was appointed as a Director and deals with all aspects of the business including on park sales, trade and retail. 

Adam Lerwill

Used Holiday Homes Sales Director

Adam joined Surf Bay Leisure in August 1999 as a Sales Advisor and progressed to the position of Used Holiday Homes Sales Manager. In January 2014, Adam was appointed as a Director and deals with all aspects of the business including export & pre-owned holiday homes.

Josh Taylor

General Manager of Surf Bay Holidays

Josh is the Grandson of the late John Taylor and son of our Managing Director Michael Taylor. Josh is in charge of on-park sales at Surf Bay Holiday Park and River Valley Country Park.

Devon & Cornwall Sales Team

Emma Harrison

Area Sales Manager

Emma joined Surf Bay Leisure in July 2005 as a Sales Advisor. She has progressed to being our Area Sales manager for Devon and Cornwall and is based at our Winkleigh Sales Centre in Devon. She assists many of our Devon and Cornwall park owners and their customers.

 

Sam Smith

Sales Advisor

Sam joined Surf Bay Leisure in November 2014 as a Sales Advisor and is based at our busy showroom in Winkleigh, Devon. Sam deals with private land enquiries as well as assisting holiday park customers. He works closely with Adam, selling pre-owned caravans to trade customers.

 

Adrienne Barwell

Sales Administrative Co-ordinator

Adrienne joined Surf Bay Leisure in 1996. Having worked with touring caravan spares and all aspects of caravan holiday home aftersales for several years, Adrienne has now joined our Devon Sales Team and works closely with Darren dealing with our sales admin, she also works alongside Michelle organising transport.

 

Michelle Brooks

Receptionist/Admin

Michelle joined Surf Bay in December 2016 and is based at our Head Office in Devon. Michelle is the friendly face that greets all of our customers, she also undertakes any admin duties and works closely with Adrienne organising our transport.

Somerset Sales Team

Stephi Plant

Receptionist/Sales Administrator

Stephi joined Surf Bay in April 2018 and will be one of the first faces you meet at our Sales Centre in Brean as she covers our Reception desk and deals with all of our sales admin.

Dorset Sales Team

Linda Amor

Office/Showground Manager

Linda joined Surf Bay Leisure in September 1991 and is one of our longest serving members of staff. She is a full time Sales Advisor and is based at our Sales Centre in Bridport, Dorset.

South West Sales

Matt Steele

Group Sales manager

Matt joined Surf Bay Leisure way back in 2009 and is our Group Sales Manager. He oversee's all of our Sales and is responsible for looking after our key accounts in Cornwall and Dorset. 

Kara Berryman

Area Sales Manager

Kara joined Surf Bay Leisure in November 2018 and is Sales Manager for the Somerset area. She has a vast knowledge of the leisure industry and has great relationships with our Somerset customer base along with an understanding of park management and sales, along with event co-ordination.

Customer Care Team

Charleen Sibley

Customer Care Manager

Charleen joined us in 2016 and heads up our Customer Care Departments. She works closely with our customer care team to ensure that all of our customers receive a high quality service that is second to none.

Claire Folland

Customer Care Administrator

Claire joined Surf Bay Leisure in September 2003. She co-ordinates all of our POI inspections and progresses all the warranty claims in the Customer Care Team.

Marion Pratt

Customer Care Administrator

Marion first joined Surf Bay Leisure in March 2013 and works part time in our Customer Care Department.

 

Deborah Bartlett

Customer Care Administrator

Debbie has re-joined the team as a Customer Care Administrator (Part Time).  She will be dealing with warranty claims, updating parks and progressing the claims for all of our parks.

Summer Stangroom

Summer works full time in our Customer Care Department alongside the rest of our team and deals with all our warranty issues.

Heather Barbieri

Customer Care Administrator

Heather joined the team in January 2018 as a Customer Care Administrator. Heather will be looking after warranty claims along with Debbie and Summer.

Steve Woolacott

Senior Customer Care Engineer

Steve joined Surf Bay Leisure in May 1998 and is our senior Customer Care Engineer. He carries out any warranty repairs that may occur for the duration of the manufacturer's warranty period and he also carries out assessments for insurance repairs. Steve is fully conversant with all aspects of caravan holiday home manufacture and is also Gas Safe registered and Morco Approved. Our engineers cover the whole of the South West region.

 

Matt Peters

Customer Care Engineer

Matt joined Surf Bay Leisure as a Customer Care Engineer in September 2015 and works alongside Steve. Matt carries out any warranty repairs and assessments for insurance repairs. He works throughout the whole of the South West region.

Keith Russell

Customer Care Engineer

Keith joined our main static caravan workshop in 2004, but has since moved to our Customer Care Department and works alongside Steve Woolacott & Matt Peters as a Customer Care Engineer.

Tom Jeffries

Customer Care Engineer

Tom joined Surf Bay Leisure in February 2017 and he carries out all the PDI inspections on new holiday homes. He also works closely with Steve and Matt carrying out repairs and insurance work.

Duncan Thomson

Customer Care Engineer

Duncan joined our Customer Care Department in February 2018 and works alongside Steve and the rest of his team. 

Accounts Team

Sam Middleton

Management Accountant

Sam joined Surf Bay Leisure in November 2003 as a Sales Ledger Clerk, before becoming a Purchase Ledger Clerk and now, Management Accountant. At the end of 2007 Sam passed her final AAT exams and works closely with Darren and the Sales team.

Melanie Woolacott

Accounts Assistant

Mel came back to work for Surf Bay in 2013 after having a few years off to start a family with her husband, Steve. She is a valuable member of our team and works part time assisting our Accounts Department.

Martyn Benneworth

Payroll Administrator

Martyn joined our Accounts Department in December 2016 and takes care of all of our payroll admin.

Sue Coombes

Purchase Ledger Clark

Sue joined our Accounts Department at Surf Bay Leisure in November 2018 and deals with all of our purchase ledger and our payroll.

 

Technical & Creative Team

Samantha Stevens

Web Content Manager

Sam joined Surf Bay Leisure in Oct 2009 and is our Web Content Manager. Sam is responsible for writing, editing and proof reading all of our website content.

Ray Ford

IT Manager

Ray joined Surf Bay in 2016 as our IT manager. He deals with the day to day running of our computer systems and services.

 

 

Workshop

Jane Bolt

Purchasing Admin

Jane joined Surf Bay Leisure in May 2011 at our busy Sales Centre in Winkleigh, Devon. Jane works closely with the workshop ensuring they have the necessary parts and materials to complete the works on pre-owned holiday homes.

Lorraine Banks

Purchasing Admin

Lorraine joined Surf Bay Leisure in September 2011 and works part time ordering workshop parts and dealing with chargeable works.

Steve Harrison

Workshop Co-Ordinator

Steve ensures the day to day running of the workshop runs smoothly and ensuring that any work that is carried out on holiday homes is completed by our deadlines. 

Sales Centres

Devon Sales Centre

 

Our Head office is situated in Winkleigh in Devon on land that formed the Old Airfield. This has proved to be the perfect location to be able to display over 100 static caravans from some of the leading manufacturers all in one place!

Reception
01837 680100
General Enquiries
info@surfbay.co.uk

Dorset Sales Centre

 

Our Dorset Sales Centre is ideally situated on the St Andrews Industrial Estate in Bridport. We always have a wide range of new holiday homes on display from some of the industry's leading manufacturers- ABI, Swift and Atlas.

Our Dorset Sales Centre is open 6 days a week during peak season and no appointment is necessary. Our Sales Team pride themselves on being able to provide expert advice, in order to help you find your perfect holiday home and look forward to seeing you soon.

Dorset Sales Centre
01308 427444
Dorset Sales Centre
bridport.sales@surfbay.co.uk

Somerset Sales Centre

 

Our Somerset Sales Centre is ideally situated right in the heart of 'holiday park land' along Warren Road in Brean making us easy to find. Our centrally located Sales Centre offers plenty of parking, refreshments and a great selection of new holiday homes from some of your favourite manufacturers.

If it's a pre-owned holiday home that you're after then you've come to the right place as we also stock a selection of pre-owned static caravans.

Brean Sales Centre
01278 751171
Somerset Sales Centre
brean.sales@surfbay.co.uk