Aftersales

We appreciate that buying a Caravan Holiday Home is a big investment and that is why we back our sales with exceptional customer service and support from our own Customer Care Department.

In the event of a problem with your holiday home don't worry - we are here to help.  Our road-based team of highly skilled engineers will visit your holiday home and provide a speedy resolution to the problem.  Our engineers are locally based and Corgi registered...plus as a company we belong to the British Holiday & Home Parks Association and National Caravan Council. 

All Caravan Holiday Homes & Luxury Lodges that are purchased through Surf Bay Leisure are covered by a 12 month warranty from the date of purchase.

(The cover will differ slightly between Caravan & Lodge and new & pre-owned).

Accessories

Although we no longer have a shop specifically selling Accessories, we still have a large supply of maintenance parts that may be of benefit to you.  So if you think you may need Handles, Table Tops, Light shades & Fittings, Exterior Panels, Toilet pans & Cisterns, Oven Shelving, Plumbing parts and much much more please contact our Customer Care Department  on 01837 680100.